TERMS & CONDITIONS

Welcome to FrostFruits Ireland. These Terms and Conditions govern your use of our website, purchase of our products, and any other interaction you have with our business. By accessing our website or placing an order, you agree to comply with these terms.

1. Definitions**

• – “We,” “us,” or “our”** refers to FrostFruits Ireland.
• – You” or “your”** refers to the customer, visitor, or user of our website or services.
• Goods; means frozen fruits and other products supplied by FrostFruits Ireland.

2. General Terms**

• These Terms and Conditions apply to all sales and agreements between FrostFruits Ireland and the customer.
• We reserve the right to modify these Terms and Conditions at any time without prior notice. Updates will be posted on our website and will apply from the date of posting.

3. Orders and Payments**

• Placing an Order*
  Orders can be placed via our website, email, or over the phone. All orders are subject to acceptance and availability.
• Payment Terms*
  Payment must be made in full at the time of order placement unless otherwise agreed in writing. Accepted payment methods include bank transfers, credit/debit cards, or any other method specified.
• Pricing*
  Prices are listed in Euros (€) and exclude VAT unless otherwise stated. Prices are subject to change without prior notice but will not affect orders already confirmed.

4. Shipping and Delivery**

• Delivery Policy*
  We aim to deliver all frozen products in a timely manner using our cold chain logistics network. Specific delivery dates will be confirmed during order processing.
• Delivery Acceptance*
  Customers are required to inspect the goods immediately upon receipt. Any issues must be reported within 24 hours of delivery.
• Shipping Costs*
  Shipping fees are calculated based on the weight and destination of your order and will be disclosed before the order is finalized.

5. Returns and Refunds**

• Non-Returnable Goods*
  Due to the perishable nature of frozen fruits, we cannot accept returns unless the goods are defective or damaged upon delivery.
• Refunds for Damaged or Defective Products*
  If goods arrive defective or damaged, you must notify us within 24 hours with photographic evidence. If approved, we will issue a refund or replacement.
• Cancellation Policy*
  Orders can be canceled without penalty if canceled prior to dispatch. Once dispatched, orders cannot be canceled.

6. Intellectual Property**

• All content on our website, including text, images, and logos, is the intellectual property of FrostFruits Ireland.
• Unauthorized use, reproduction, or distribution of this content is prohibited and may result in legal action.

7. Limitation of Liability**

• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
• Our liability for defective goods is limited to replacement or refund of the purchase price.

8. Data Protection and Privacy**

• FrostFruits Ireland is committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and store your information.
• By using our services, you consent to the collection and processing of your data in accordance with our Privacy Policy.

9. Governing Law**

• These Terms and Conditions are governed by the laws of Ireland. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of Ireland.

10. Contact Information**

For inquiries or support, you can contact us at:

• Email:** order@frostfruitsireland.ie
• Phone:** +353899682569
• Address:** Suite 202 3A LOMBARD STREET EAST DUBLIN
  Dublin 2 Ireland D02 HC78